As the principal provider of ambulance services across South Australia, SA Ambulance Service (SAAS) services include:
Triple zero (000) call receipt and patient triage
pre-hospital emergency and urgent care, treatment and/or transport
non-emergency patient care and transport
emergency and major event management
rescue and emergency medical retrieval services.
SAAS also provides the following services:
coordination of State Rescue Helicopter Services, via the SAAS Emergency Operations Centre
management of the Royal Flying Doctor Service contract for fixed-wing interhospital air transfers
collaboration with Flinders University to deliver the Bachelor of Paramedic science, the Master of Health Services (Pre-Hospital and Emergency Care), the Graduate Diploma in Intensive Care Paramedic Studies, and the Master of Retrieval Practitioner degree courses
collaboration with James Cook University to deliver the Postgraduate Certificate in Aeromedical Retrieval and Master of Public Health degree courses provision, as a registered training organisation, of in-house, nationally accredited training to SAAS staff
provision and administration of the Ambulance Cover subscription scheme
management of Call Direct, a 24-hour personal monitoring emergency service.
SA Ambulance Service (SAAS) is committed to saving lives, reduce suffering and enhance quality of life, through the provision of accessible and responsive quality patient care and transport.
To ensure all patients receive the right care, some patients will be transported to the most appropriate hospital, which may not always be the closest one, or the one they have been treated at before. Patients will be transported to the hospital that provides the best clinical care for their condition.
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