Consumer, Carer and Community Feedback and Complaints Management
Consumer feedback and complaints provide an opportunity to observe the quality of health care from the perspective of consumers and carers.
The Central Adelaide Local Health Network which includes the Royal Adelaide Hospital (RAH), The Queen Elizabeth Hospital (TQEH), Glenside Health Services (GHS) and Central Mental Health Services, Hampstead Rehabilitation Centre (HRC) and St Margaret’s Hospital (SMH), is committed to providing safe and high-quality healthcare that meets your needs, so your comments and feedback are important to us.
If you have a suggestion, compliment or complaint about our service, please discuss it with a staff member in the area involved.
If you are unhappy with the response or don’t feel comfortable talking about it with them, please contact our Consumer Experience team or fill in the feedback form below.
Our staff can help you fill in this form. Please provide as much information as possible.
A team member can meet with you Monday to Friday between 9.00am and 4.00pm and interpreters can be provided.
To speak with the CALHN Consumer Experience team, contact:
Telephone: (08) 7074 1377
Consumer Experience team
Level 3, 3A477
Royal Adelaide Hospital
Port Road Adelaide 5000
To contact The Queen Elizabeth Hospital:
28 Woodville Road Woodville South, South Australia
For more information see our CALHN consumer feedback page.