Your Rights and Responsibilities (English)
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Your right to information, to decide about your care, to consent to treatment, to receive appropriate care and for confidentiality
For all emergencies phone 000
Postal address: 17 South Terrace Cowell SA 5602
Cowell District Hospital and Aged Care is run by the Eyre and Far North Local Health Network.
The hospital has 12 beds, with 1 inpatient bed and 11 aged care beds. A range of services are provided including emergency, general medicine, post-surgical care, basic x-ray, rehabilitation and palliative care.
Franklin Harbour Village is a 10-bed aged care hostel co-located with the hospital, offering a home-like setting for people with low care needs.
This is a 24-hour service. When you arrive at the emergency department you will be seen by the duty nurse to collect information and assess your illness or injury.
In a medical emergency, it is important that you do not ‘self present’ to hospital. SA Ambulance Service emergency medical dispatch support officers can provide advanced first-aid advice over the phone while an ambulance is on its way to you.
Cowell has a volunteer ambulance service and access to the Royal Flying Doctor Service.
There is parking onsite, including disabled parking.
The building is wheelchair accessible and there are toilets for people with disability. Please ask at reception.
General wards: 10:00 am to 8:00 pm.
If you have any feedback about your experience or any other aspect of our service, we would like to hear from you.
Your feedback might be a compliment, a complaint, or a suggestion. Whatever it is, your feedback is important, and we are listening.
You can share your feedback by email Health.EFNConsumerFeedback@sa.gov.au or by calling us on 0401 772 141.
Further information is available on Feedback and complaints | SA Health