Where to get help - Aboriginal communities and COVID-19

Know what services are available to support you and your family during this time. It's okay to ask for help and we have listed a few places to get you started here.

If your home isn’t safe, reach out to someone who can help; police, community workers or leaders, or other people you trust.

Download the Stay Strong: Help and Support poster (PDF 466KB) poster so you have them easily accessible.

Choose from one of the services listed below or visit the COVID-19 page for trusted COVID-19 information for individuals and businesses.

COVID-19 information lines

Please keep triple zero (000) for emergencies only.

• National Coronavirus Helpline - 1800 020 080
  For information about COVID-19 and vaccines. Operates 24 hours a day, 7 days a week
• SA COVID-19 Information Line - 1800 253 787
  Offers local information and advice on general COVID-19 matters for South Australians. Operates from 8.00 am to 8.00 pm every day.
• Housing support and advice (for quarantine) - 1800 253 787
  The SA COVID-19 Information Line is open from 8.00 am to 8.00 pm every day and can provide information on self-quarantine requirements and can assist with the facilitation of emergency accommodation for those required to self-quarantine but unable to do so at home.
• Red Cross Telecross REDi service - 1800 188 071
  Register for a free, daily call checking on the welfare of vulnerable South Australians in response to COVID-19.

Disability support

• Visit the COVID-19 page for information on support for people with disability during COVID-19.

Domestic, family and sexual violence services

• 1800 RESPECT — 1800 737 732
  For free confidential information, counselling and support 1800 Respect is a 24/7 national sexual assault, family and domestic violence counselling line.
• 24/7 South Australian Domestic Violence Crisis Line - 1800 800 098
  This free confidential service provides urgent and specialist domestic violence support to women and operates 24 hours every day.
• Women’s Information Service (WIS) - (08) 8303 0590
  Open Monday to Friday, 9.00 am to 5.00 pm.
  Country callers, phone 1800 188 158
• Yarrow Place Rape and Sexual Assault Service - 1800 817 421
  Provides services to people who have been raped or sexually assaulted (both women and men).
• Anglicare - (08) 8305 9200
  Provides support for domestic and family violence, housing support, relationship counselling.

Drug abuse and information

• Alcohol & Drug Information Service (ADIS) - 1300 131 340
  Counselling, information and referral service for the general public, concerned family and friends, students and health professionals. South Australian callers only – 7 days a week between 8.30 am and 10.00 pm.

Money, housing and community support

• Visit the COVID-19 page for information on money help during COVID-19, including SA Paid Pandemic Leave Scheme, household support, cost of living concession, Centrelink support.
• Ask Izzy - for food relief, emergency money help, legal advice, Centrelink support financial support and everyday things.
• St Vincent de Paul Assistance Hotline - 1300 729 202
  For emergency housing, and homeless support, money help, food relief and everyday things.
• Anglicare - (08) 8305 9200
  For housing support.

Mental health and wellbeing support

• SA Aboriginal Mental Health Support and Advice Line (Thirilli) - 1800 841 313
  Available 9.00 am to 5.00 pm, Monday to Friday
• 13YARN - a national crisis support line for Aboriginal and Torres Strait Islander people.
  Available 24/7 for mob who are feeling overwhelmed or having difficulty coping.
  
• SA COVID-19 Mental Health Support Line - 1800 632 753 or chat online
  Provides mental health support for people surrounding COVID-19. It is available to people to maintain their mental health and wellbeing.
• Suicide Call Back Service - 1300 659 467
• SA Mental Health Triage - 131 465
  24 hour a day, 7 days a week mental health crisis support.
• Lifeline Australia - 131 114
  For 24 hour crisis support and suicide prevention.
• Mensline Australia - 1300 789 978
  Free professional 24 hour a day, 7 days a week counselling support for men about mental health, anger management, family violence and relationship issues, separation and divorce, parenting, suicide prevention and emotional well-being.
• Kids Help Line - 1800 551 800
  Free 24/7 private counselling service for kids and young people aged 5 to 25 years no matter where they live or what they want to talk about.
• Wellbeing SA website - Open your World
  Poster - Tips to stay positive (PDF 474KB)
  Poster - Need to talk? You’re not alone (PDF 466KB).

Interpreting services for deaf, hard of hearing, or have a speech or communication impairment

Call the National Relay Service on 1800 555 677.

Aboriginal languages translating or interpreting services

Northern Territory Aboriginal Interpreter Service

Interpreting only
Telephone: 1800 334 944
Email: ais@nt.gov.au
Languages:

• Pitjantjatjara
• Yankunytjatjara
• other Central Australian languages

ABC Multilingua Pty Ltd

Telephone: (08) 8364 5255
Email: bookings@abcmultilingua.com.au
Languages:

• Pitjantjatjara
• Yankunytjatjara
• Arrente / Aranda 
• Warlpiri
• Alyawarra
• Yolngu Matha
• Ngaanyatjarra
• Luritja