Riverland Mallee Coorong engagement

RMCLHN Strategic Plan 2021-2026

Our Vision

The inaugural Riverland Mallee Coorong Local Health Network (RMCLHN) Strategic Plan 2021-2026 is now available.

The aim of the Plan is to define the focus of our organisation over the next five years by identifying our goals and priorities across four strategic themes:

  • Caring for our Communities
  • Excellence in Clinical Care
  • Local Accountability
  • Investing in our People.

Our Purpose

The Strategic Plan sets out our purpose as a network – Our people caring for our communities. This means we will work together to care for local communities and develop our region as a centre of excellence in rural health care, research and teaching. We will support people in the Riverland Mallee Coorong Local Health Network to have the best possible quality of life, by providing timely, high quality care as close to home as possible, that promotes dignity, respect, choice, independence and social connection.

The Strategic Plan also includes our Vision for our communities, including aged care, mental health, community health, Aboriginal health and acute care – you can read these in full in the Strategic Plan.

Our Values

Our Values are represented by the phrase RMC CARES. RMC CARES is a statement in itself and represents our values as an organisation:

  • Respectful
  • Motivated
  • Compassionate
  • Consumer Focussed
  • Accountable
  • Resourceful
  • Excellence
  • Service.

In the Strategic Plan, you can read what these values mean and what they look like in action, including our practices and personal behaviours that embody and promote these values.

Who is it for?

The Strategic Plan is for our workforce, consumers and communities. Our workforce includes clinicians, non-clinicians, visiting medical specialists, Rural Support Service (RSS) staff, contractors, volunteers and partners.

You’re a consumer if you use our health services, or are affected by the delivery of our healthcare services – for example, if you’re a family member, carer, friend or support person to someone who uses our services.

How was it developed?

RMCLHN is committed to strong consumer and community engagement and values the contribution consumers can make to improve health services, including through service planning, designing care, and measuring and evaluating services.

The Plan was developed through consultation with consumers, carers, community members, volunteers, staff and partner organisations.

We consulted with key staff and the Governing Board members at a Strategic Planning Day in August 2020, and with Health Advisory Council members at the HAC Regional Conference in September 2020.  We also consulted with Aboriginal consumers, partners and stakeholders at the Aboriginal Health Community forums in October 2020.

The final Plan was developed following broad internal and external consultation on the draft Plan, and has been endorsed by Shane Mohor, our Aboriginal Health representative on the RMCLHN Governing Board, and RMCLHN’s Director of Aboriginal Health, Sharon Perkins.

How will it be implemented and evaluated?

A rolling three-year Operational Plan will be developed to implement the RMCLHN Strategic Plan.

Overall progress and key performance indicators will be reported on at the RMCLHN Annual Public Meeting and in the Annual Report.

The Strategic Plan will sit alongside our Consumer and Community Engagement Strategy and Clinician and Workforce Engagement Strategy which are available below.

Get your copy

Consumer and Engagement Strategy

Download the RMCLHN Consumer and Community Engagement Strategy   

The Consumer and Community Engagement Strategy, or CCE Strategy for short, guides how we engage with consumers and the community.

The aim of the CCE Strategy is to integrate, strengthen and promote meaningful engagement with consumers, and the broader community, and provides direction for how we will work with consumers and the community to provide the best possible care and services for our region now and into the future.

Engagement, in simple terms, is about how we talk with you, listen to you and collaborate with you on important issues.

A consumer is anyone who uses our health services, or is affected by the delivery of our healthcare services – that is, if you’re a family member, carer, friend or support person of someone who uses our services. For example:

  • If you’ve ever taken your sick child to the Riverland General Hospital emergency department, you’re a consumer of our healthcare services.
  • If your Dad lives in one of our Aged Care facilities, both you and your Dad are consumers of our healthcare services.
  • If you see a physiotherapist at the Lameroo Hospital, you’re a consumer of our healthcare services.
  • If you have a community health nurse visiting your home in Meningie, you’re a consumer of our healthcare services.

Download a digital copy of the Consumer and Community Engagement Strategy.

For further information, or to request the strategy in a different format, please contact:

Consumer Engagement Officer
Riverland Mallee Coorong Local Health Network
Telephone: (08) 8580 2400 (Berri Office) (08) 8535 6777 (Murray Bridge Office)
Email: Health.RMCConsumers@sa.gov.au

Clinician and Workforce Engagement Strategy

Download the RMC Clinician and Workforce strategy 2020

RMCLHN has developed a Clinician and Workforce Engagement Strategy following widespread consultation with clinicians and our general workforce.

While the Act stipulates the Governing Board is required to develop a clinician engagement strategy, we sought endorsement to broaden the scope of our strategy to incorporate all RMCLHN workforce. This has allowed us to develop a more comprehensive strategy that encapsulates the unique needs and composition of our regional workforce.

The aim of the strategy is to promote consultation, collaboration and genuine engagement with health, and other, professionals working within RMCLHN. It applies to all RMCLHN staff and stakeholders who provide, or contribute to, the provision of services to our communities. This includes clinicians, non-clinicians, visiting medical specialists, Rural Support Service (RSS) staff, contractors, volunteers and partners (e.g. our partners include General Practitioners (GPs) and Statewide Clinical Support Services employees who partner with RMCLHN).

Download a digital copy of the Clinician and Workforce Engagement Strategy.

For further information, or to request the strategy in a different format, please contact:

Manager Secretariat
Riverland Mallee Coorong Local Health Network
Telephone: (08) 8535 6707
Email: Health.RMCConsumers@sa.gov.au

Our Governing Board is required to develop and publish these strategies under Section 33A of the Health Care (Governance) Amendment Act 2018 (the Act).

Both strategies will sit alongside the RMCLHN Strategic Plan.