Riverland Mallee Coorong engagement

Disability Access and Inclusion Plan Consultation

The Riverland Mallee Coorong Local Health Network (RMCLHN) has developed a draft Disability Access and Inclusion Plan 2021-2024 (DAIP)

It is an internal and external facing plan that builds on RMCLHN’s continued commitment to sustaining the rights of people living with disability to access quality health care.

It encompasses what we will do to ensure that people living with disability have the same opportunities as others to access and be included in quality services, events, information, buildings and facilities, consultation, complaints processes and employment.

The plan was developed under the guidance of a small working group comprised of RMCLHN corporate, nursing and allied health staff.

It has been developed in support of the State Disability Inclusion Plan 2019 - 2023, which sets out specific actions for South Australian government agencies and local councils to achieve in order to reduce the barriers faced by people living with disability.  It also complements the National Disability Insurance Scheme (NDIS) as it aims to address access and inclusion for all South Australians with disability, including people who are not NDIS participants.

The Plan also aligns with The Disability Inclusion Act 2018, which provides a legal framework to support equal access and inclusion for people living with disability in community activities and services including recreation, education, health, and public transport.

The Plan includes the following key outcome statements:

  • Ensuring that the rights of people are upheld, including those who live with disability, is the responsibility of the whole community and requires a statewide response.
  • People who live with disability, who can also live with a number of disabilities, should be able to access and participate in all aspects of our society, including using mainstream services and programs. Most people take the ability to go about daily life for granted.
  • Social inclusion is fundamental to one’s quality of life and critical to achieving positive life outcomes across all domains.
  • RMCLHN is committed to the implementation of this DAIP and is dedicated to supporting people who live with disabilities. It does this by promoting the Network as disability-friendly, improving physical access to buildings and facilities for people with disability, and improving disability awareness and understanding among staff and volunteers.

The Plan also outlines a number of actions RMCLHN will take to promote and achieve disability access and inclusion. These actions align with the themes and priority areas outlined in the Inclusive SA: State Disability Inclusion Plan 2019-2023. They are:

Inclusive communities for all
Social inclusion is a priority for people living with disability as it affects all aspects of their lives. It is our aim that the contributions and rights of people living with disability are valued and understood by all South Australians and that their rights are promoted, upheld and protected. We also want to ensure that people living with disability are supported to advocate for their own rights.

Leadership and collaboration
People living with disability want to have a greater role in leading and contributing to government and community decision-making. It is our aim that the perspectives of people living with disability are actively sought and that they are supported to participate meaningfully in government and community consultation and engagement activities.

Accessible communities
The accessibility of the built environment, quality services and information is key to ensuring people living with disability are included and have the opportunity to equally participate in all aspects of community life. It is our aim to increase accessibility to public and community infrastructure, transport, services, information, sport and recreation and the greater community.

Learning and employment
Workforce participation is fundamental to social inclusion. It provides economic independence and choice, social connections and friendships, value, identity and belonging. It is our aim that people living with disability have access to inclusive places of study and that education and training provides pathways to meaningful and inclusive employment and volunteering opportunities.

Each of the actions include measurable targets, a timeframe for implementation or review, and the individual, team, business unit or site that is responsible.

Everyone is invited to have their say and contribute to the Plan by completing our short survey available at https://bit.ly/RMCDAIP  

The consultation opens 13 December and closes COB 31 December 2021.

We strongly encourage people with lived experience of disability to contribute and have their say.

Feedback received on the draft DAIP will be used to finalise the plan prior to launch later in the year.

The DAIP will sit alongside the RMCLHN strategic plan.

RMCLHN Strategic Plan 2021-2026

Our Vision

The inaugural Riverland Mallee Coorong Local Health Network (RMCLHN) Strategic Plan 2021-2026 is now available.

The aim of the Plan is to define the focus of our organisation over the next five years by identifying our goals and priorities across four strategic themes:

  • Caring for our Communities
  • Excellence in Clinical Care
  • Local Accountability
  • Investing in our People.

Our Purpose

The Strategic Plan sets out our purpose as a network – Our people caring for our communities. This means we will work together to care for local communities and develop our region as a centre of excellence in rural health care, research and teaching. We will support people in the Riverland Mallee Coorong Local Health Network to have the best possible quality of life, by providing timely, high quality care as close to home as possible, that promotes dignity, respect, choice, independence and social connection.

The Strategic Plan also includes our Vision for our communities, including aged care, mental health, community health, Aboriginal health and acute care – you can read these in full in the Strategic Plan.

Our Values

Our Values are represented by the phrase RMC CARES. RMC CARES is a statement in itself and represents our values as an organisation:

  • Respectful
  • Motivated
  • Compassionate
  • Consumer Focussed
  • Accountable
  • Resourceful
  • Excellence
  • Service.

In the Strategic Plan, you can read what these values mean and what they look like in action, including our practices and personal behaviours that embody and promote these values.

Who is it for?

The Strategic Plan is for our workforce, consumers and communities. Our workforce includes clinicians, non-clinicians, visiting medical specialists, Rural Support Service (RSS) staff, contractors, volunteers and partners.

You’re a consumer if you use our health services, or are affected by the delivery of our healthcare services – for example, if you’re a family member, carer, friend or support person to someone who uses our services.

How was it developed?

RMCLHN is committed to strong consumer and community engagement and values the contribution consumers can make to improve health services, including through service planning, designing care, and measuring and evaluating services.

The Plan was developed through consultation with consumers, carers, community members, volunteers, staff and partner organisations.

We consulted with key staff and the Governing Board members at a Strategic Planning Day in August 2020, and with Health Advisory Council members at the HAC Regional Conference in September 2020.  We also consulted with Aboriginal consumers, partners and stakeholders at the Aboriginal Health Community forums in October 2020.

The final Plan was developed following broad internal and external consultation on the draft Plan, and has been endorsed by Shane Mohor, our Aboriginal Health representative on the RMCLHN Governing Board, and RMCLHN’s Director of Aboriginal Health, Sharon Perkins.

How will it be implemented and evaluated?

A rolling three-year Operational Plan will be developed to implement the RMCLHN Strategic Plan.

Overall progress and key performance indicators will be reported on at the RMCLHN Annual Public Meeting and in the Annual Report.

The Strategic Plan will sit alongside our Consumer and Community Engagement Strategy and Clinician and Workforce Engagement Strategy which are available below.

Get your copy

Consumer and Engagement Strategy

Download the RMCLHN Consumer and Community Engagement Strategy   

The Consumer and Community Engagement Strategy, or CCE Strategy for short, guides how we engage with consumers and the community.

The aim of the CCE Strategy is to integrate, strengthen and promote meaningful engagement with consumers, and the broader community, and provides direction for how we will work with consumers and the community to provide the best possible care and services for our region now and into the future.

Engagement, in simple terms, is about how we talk with you, listen to you and collaborate with you on important issues.

A consumer is anyone who uses our health services, or is affected by the delivery of our healthcare services – that is, if you’re a family member, carer, friend or support person of someone who uses our services. For example:

  • If you’ve ever taken your sick child to the Riverland General Hospital emergency department, you’re a consumer of our healthcare services.
  • If your Dad lives in one of our Aged Care facilities, both you and your Dad are consumers of our healthcare services.
  • If you see a physiotherapist at the Lameroo Hospital, you’re a consumer of our healthcare services.
  • If you have a community health nurse visiting your home in Meningie, you’re a consumer of our healthcare services.

Download a digital copy of the Consumer and Community Engagement Strategy.

For further information, or to request the strategy in a different format, please contact:

Consumer Engagement Officer
Riverland Mallee Coorong Local Health Network
Telephone: (08) 8580 2400 (Berri Office) (08) 8535 6777 (Murray Bridge Office)
Email: Health.RMCConsumers@sa.gov.au

Clinician and Workforce Engagement Strategy

Download the RMC Clinician and Workforce strategy 2020

RMCLHN has developed a Clinician and Workforce Engagement Strategy following widespread consultation with clinicians and our general workforce.

While the Act stipulates the Governing Board is required to develop a clinician engagement strategy, we sought endorsement to broaden the scope of our strategy to incorporate all RMCLHN workforce. This has allowed us to develop a more comprehensive strategy that encapsulates the unique needs and composition of our regional workforce.

The aim of the strategy is to promote consultation, collaboration and genuine engagement with health, and other, professionals working within RMCLHN. It applies to all RMCLHN staff and stakeholders who provide, or contribute to, the provision of services to our communities. This includes clinicians, non-clinicians, visiting medical specialists, Rural Support Service (RSS) staff, contractors, volunteers and partners (e.g. our partners include General Practitioners (GPs) and Statewide Clinical Support Services employees who partner with RMCLHN).

Download a digital copy of the Clinician and Workforce Engagement Strategy.

For further information, or to request the strategy in a different format, please contact:

Manager Secretariat
Riverland Mallee Coorong Local Health Network
Telephone: (08) 8535 6707
Email: Health.RMCConsumers@sa.gov.au

Our Governing Board is required to develop and publish these strategies under Section 33A of the Health Care (Governance) Amendment Act 2018 (the Act).

Both strategies will sit alongside the RMCLHN Strategic Plan.