Visitors during COVID-19

The safety and wellbeing of people in our hospitals and facilities during COVID-19 is of paramount importance. To help protect our patients, visitors, staff, volunteers, and community from COVID-19 we are continually monitoring the current situation and have recently made the following changes to our visitor guidelines.  

Adult inpatients

Two visitors are allowed per day during established visiting hours across all general wards.

One visitor per day is allowed for patients in ambulatory treatment units, critical care units, outpatients, and emergency departments.

Where appropriate, and safe, an exemption for additional visitors may be granted by calling Modbury Hospital on (08) 8161 2000 or Lyell McEwin Hospital on (08) 8182 9000 and asking to speak with the ward or clinical area responsible for the patient’s care.

Palliative, end of life or critically unwell patients or patients who would benefit from visitation (i.e. patients with dementia, feeding requirements or NDIS)

Two individuals are allowed to visit a patient at a time. Where appropriate and safe an exemption for increased visitor numbers may be obtained by calling Modbury Hospital on (08) 8161 2000 or Lyell McEwin Hospital on (08) 8182 9000 and asking to speak with the ward or clinical area responsible for the patient’s care (this is applicable to carers and visitors).

Paediatrics

Paediatric inpatients: two visitors per patient during normal visiting hours.

Outpatients and emergency: one individual per person may accompany a patient to an Emergency Department or outpatient appointment, providing physical distancing can be maintained.

Maternity

For all maternity services ­­visitor guidelines please visit COVID-19 Visitor Guidelines at NALHN for maternity services.

Confirmed or suspected COVID-19 patients

No visitors are to enter the room of a hospitalised adult patient with, or suspected of having, COVID-19. There is an exemption process available in the case of end of life visits.

Only the support person/partner will be permitted to enter a room of a maternity patient positive for, or under suspicion for COVID-19. All COVID-19 positive birthing patients will be supported to have their COVID-19 positive birthing partner present at birth. The birthing partner will be required to wear appropriate PPE.

A maximum of one visitor for the patient’s hospital stay will be permitted to enter the room of a hospitalised paediatric patient, positive or suspected of COVID-19.

Cases will be assessed on an individual basis, with exemptions obtained from the patient’s healthcare team.

Visiting hours

Visitors play an important part in any patient’s hospital stay and are welcome in line with our visitor guidelines.

Lyell McEwin Hospital

General wards: 10.00 am to 12.00 pm and 3.00 pm to 8.00 pm daily.

Women’s Health Unit: 8.00 am to 8.00 pm daily. One support person to visit each day.  

Paediatric ward: 10.00 am to 1.00 pm and 3.00 pm to 8.00 pm daily.

Modbury Hospital

Visiting hours are between 11.00 am and 8.00 pm daily in most wards with a designated patient rest period between 1.00 pm and 3.00 pm.

During your visit

Anyone entering a NALHN site will be required to:

  • QR code on entry. If you are unable to use the QR code, you will be asked to provide some personal details
  • Perform hand hygiene on entry
  • Maintain 1.5 metres physical distancing
  • Wear a surgical face mask. Please note: Surgical masks will be provided to you at Concierge; cloth masks are not permitted to be worn at any hospital setting.

In all health settings a surgical face mask will be required. However, in some settings such as high-risk settings with vulnerable patients, visitors may also need to wear additional Personal Protective Equipment (PPE). If additional PPE is required for visitors the hospital will provide at ward level.

More information about mask wearing, including in our hospital settings, can be found on SA Health’s face masks page.