NALHN Staff information during COVID-19
Vaccination for NALHN employees, contractors, students, and volunteers
- COVID-19 and Influenza vaccinations can be received on the same day.
- Eligibility for COVID-19 vaccines – Booster doses are now available for people 18 years and over and it must be 6 months since either contracting COVID-19 OR last vaccination.
- Please note that Employee number and Medicare Card details are mandatory fields on the forms.
- Vaccination evidence will be entered into CHRIS21 and the Australian Immunisation Register (AIR). Evidence will be visible in your MyGov account and via HR21 within 24-28 hours of vaccination.
- All staff are encouraged to ensure they are up to date with their vaccinations.
Testing and results
Staff MUST undertake a RAT at the commencement of any symptoms
- (Symptoms include runny or blocked nose, sore throat, aches and pains, cough, feeling more tired than usual, headache, loss of or change in taste and smell, loss of appetite or nausea, vomiting or diarrhoea, (less than 4 times per day), fever or temperature above 37.5 degrees Celsius, shakes or shivers, dizziness or light-headedness, mild shortness of breath when walking briskly, upstairs or coughing)
If the RAT is positive, you are deemed to be COVID-positive:
You do not require a follow-up PCR.
Report to your line manager to discuss work arrangements and refer to the NALHN Staff COVID-19 testing and surveillance table (PDF) for requirements.
Do not attend the workplace for 7 days for the purpose of undertaking employment-related duties.
If the RAT is negative (and you have symptoms)
- Report to your line manager and refer to the NALHN Staff COVID-19 testing and surveillance table (PDF) for requirements.
Accessing tests and contacts
- Staff should ask their line manager for RAT and PCR tests
- Staff Health can supply Managers with RAT and PCR supplies
- RAT/PCR testing will continue to be utilised for wards/units in response to a localised internal COVID outbreak.
All employees, contractors, students on placement and volunteers who are close contacts should refer to the NALHN Staff COVID-19 testing and surveillance table (PDF) for requirements.
COVID-19/COLD and Flu symptoms - Staff must not attend work whilst symptomatic at any time.
Q. When working across different networks, which rules do I follow?
A. Staff will need to adhere to the rules of the site where they are working (except for SA Pathology, which has overarching rules for their workforce). Refer to the local LHN or service COVID-19 protocols.
All staff must use the hand sanitiser that is available at all NALHN entry points. Hand Hygiene must also be performed as per the 5 moments for hand hygiene in the clinical area.
Masks and other PPE
To protect yourself and others the general use of universal surgical masks is recommended but not mandatory.
In certain circumstances (COVID-positive and close contacts for example) staff may be required to wear a surgical mask for a period of time, refer to the NALHN Staff COVID-19 testing and surveillance table (PDF) for requirements.
Masks remain available in all main entrances and all clinical areas.
Treating Patients with suspected, probable, or confirmed COVID-19?
Enhanced PPE (D95 + Goggles / Face shield is) required for all staff providing care for COVID or Suspected COVID patients AND when entering a designated Outbreak ward/unit. Staff must wear additional PPE such as gowns and gloves as per transmission-based precaution signage outside the patient rooms.
Do Visitors Require Masks?
No, however it is recommended in clinical areas to protect yourself and others.
Surgical masks will continue to be available on entry to a NALHN acute site.
- all staff should maintain physical distancing where and when possible and this includes offices, hot desks, and workstations.
- please do not gather in staff kitchens or form large groups in lunch areas.
You’ve had COVID-19 before and are exposed again to someone with COVID-19
If you have previously tested positive for COVID-19, you will not be considered a close contact for 28 days after your release from isolation. After 28 days, you will be considered a close contact if you are re-exposed to COVID-19 and meet the close contact definition. You will need to quarantine and get tested. Staff Health can provide advice as required on 08 8282 0792.
If you are returning from overseas travel refer to the NALHN Staff COVID-19 testing and surveillance table (PDF) for requirements.
Contacting Staff Health
NALHN Staff Health can be contacted on 08 8282 0792 Monday to Friday, 8:30 am to 4:00 pm. Advice outside of these hours will follow the Occupational Exposures Procedure.
Patient and visitor related information:
COVID-19 & SCOVID patient management resources
- NALHN PPG for COVID-19 policies and procedures – search COVID-19
- NALHN IPCS intranet page
- all patients to have the MR314 completed on admission
- for close contacts please use symptom checker form MR314.1 twice a day
- OWI 5220 Criteria to release Inpatients with Confirmed COVID-19 from Isolation
- OWI 5235 COVID-19 Pathway for Patients with Recent COVID-19
- OWI 5221 Suspected COVID-19 Management including positive Rapid Antigen Test pathway
COVID-19 &SCOVID-19 patient management resources can be accessed on the Inside Northern intranet and PPG. You need to be signed into the SA Health Network to access Inside Northern.
Information about visitors
- There is no restriction on the number of visitors to general inpatient areas
- Limits may apply to specialty areas across the Hospital.
At the Lyell McEwin and Modbury Hospitals, volunteers will assist with wayfinding, encourage mask wearing and hand hygiene on Monday to Friday between 8:00 am and 9:00 pm.
All visitors to our sites are required to wear a face mask in a high-risk setting (Clinical areas or zone).
Surgical masks and hand gel will be readily available near these signs and throughout both sites with our wonderful volunteers assisting with access to a mask for our visitors.
COVID-19 signs and symptoms
The following are all symptoms of COVID-19. Any patients with any of the below symptoms must be placed in a single room (door closed) with ensuite/dedicated bathroom and have appropriate COVID-19 testing:
- fever (a temperature of 37.5˚C or higher) or chills
- loss of taste or smell
- sore throat
- tiredness (fatigue)
- runny or blocked nose
- shortness of breath (difficulty breathing)
- nausea, vomiting or diarrhoea
- muscle or joint pain
- loss of appetite
- patient to be managed under airborne transmission-based precautions (single room with the door closed)
- PCR testing is required (Respiratory Pathogens NAT test if respiratory symptoms, COVID-19 only screening PCR if other symptoms)
- transmission-based precautions (TBP) cannot be lifted based on RAT results
Contacting IPCS – 0478 402 036
- NALHN IPCS is available during standard business hours (8.00 am – 4.30 pm) Monday – Friday
Staff well-being and contacts
Employee Assistance Program
Your wellbeing is important to us, and we want to reassure you that our Employee Assistance Providers, Access Programs, Human Psychology and Australian Institute for Loss and Grief are available to support you through this uncertain time.
Access Programs, Human Psychology and Australian Institute for Loss and Grief have transitioned to a telephone counselling model. Staff will be able to access telephone appointments in lieu of all face-to-face counselling appointments.
To make an appointment you may call them directly on the following numbers:
- Access Programs: 1300 66 77 00 (free call)
- Human Psychology: 1300 277 924 (free call)
- Australian Institute for Loss and Grief: (08) 8341 5557
The 24/7 after-hours on-call crisis counselling via the above phone numbers will continue as normal.
Culturally sensitive counsellors are available for Aboriginal employees and their families. Please make this request upon making a booking.
NALHN staff support
In addition to EAP support, assistance is available for the following:
- Staff Health – 08 8282 0792, Monday to Friday, 8:30 am to 4:00 pm
- Work Health and Safety – (08) 8133 2318, 9.00 am to 5.00 pm, Monday to Friday
- Spiritual Care – (08) 8182 9093
- Human Resources – (08) 8182 9078 or Health.NALHNHRGeneral@sa.gov.au, 9.00 am to 5.00 pm Monday to Friday
Telephone and online support services
- SA COVID-19 Mental Health Support Line - 1800 632 753
- Beyond Blue - 1300 22 4636
- Lifeline Australia - 13 11 14
- Regional Access Program (country areas) 24 hours a day, 7 days a week - 1300 032 186
- Lived Experience Telephone Support Service (LETSS) 5.00 pm – 11:30 pm (a peer mental health support line) 1800 013 755
- Doctors’ Health SA (24/7 support) – (08) 8366 0250
- 1800RESPECT (Domestic Violence) - 1800 737 732
For people under 25 years of age
- Youth Beyond Blue - 1300 224 636
- eheadspace — 1800 650 890
- Yarn Safe (Aboriginal and Torres Strait Islander Service) — 1800 650 890
Pandemic Kindness Movement
The Pandemic Kindness Movement was created by clinicians across Australia, working together to support all health workers during the COVID-19 pandemic. We have curated respected, evidence-informed resources and links to valuable services to support the wellbeing of the health workforce.
Find all the resources at Pandemic Kindness Movement website.
Accessing information from home
Staff who have a valid HAD login (email address and password) can access their work emails through an internet browser via the https://outlook.office.com/mail/.
See the current visitor guidelines.