Aboriginal health services at Noarlunga and Clovelly Park

Southern Adelaide Local Health Network (SALHN) delivers a culturally safe and focused comprehensive primary health service. The SALHN Aboriginal and Torres Strait Islander Primary Health service team actively support local Aboriginal and Torres Strait Islander people to work towards improving their health and wellbeing by working with individuals, families, and the local community.

Ngadlu tampinthi, Kaurna Miyurna yaitya yarta-mathanya Wama Tarntanyaku. Ngadlu tampinthi purkarna pukinangku, yalaka, tarrkarritya. Parnaku yailtya, parnaku tapa purruna, parnaku yarta ngadlu tampinthi. Yalaka Kaurna Miyurna itu yailtya, tapa purruna, yarta kuma puru martinthi, puru warri-apinthi, puru tangka martulayinthi.

We acknowledge the Kaurna people are the traditional custodians of the Adelaide Plains and pay respects to Elders past, present and future. We recognise and respect their cultural heritage, beliefs and relationship with the land. We acknowledge that they are of continuing importance to the Kaurna people living today.

The team provides services which are culturally appropriate, accessible and responsive to the needs of Aboriginal and Torres Strait Islander people who live in the southern region of Adelaide.

Services

Based at two sites, Noarlunga and Clovelly Park, our services include:

  • Aboriginal Health Practitioner, Nursing and GP consults
  • Aboriginal & Torres Strait Islander well-health checks and referrals
  • Referral to specialist clinical services
  • Referral to Allied health services
  • Care plans and referrals for chronic illnesses and mental health
  • Child health checks
  • Immunisation
  • Pregnancy and early infant support
  • Contraception including Implanon and IUD insertions and removals
  • Health education and health promotion activities
  • Client advocacy and advice with community services.

At both sites:

  • all services provided in the clinic are free for Medicare eligible clients only
  • wheelchair access is available
  • some transport support is available for eligible clients
  • clients receive notifications regarding appointments via telephone, SMS or postal letter

After hours

In an Emergency, dial 000 or go to the 

For urgent or acute situations such as for minor infections, minor fractures, sprains, minor cuts, burns or respiratory illnesses:

Your care

Patient-centred care is at the heart of everything we do at our clinics. We prioritise the individual needs, preferences, diversity and values of each person, ensuring they feel heard, respected, and involved in their healthcare journey.

We take the time to listen to concerns, answer questions thoroughly and provide clear explanations about a diagnosis and treatment options. We actively engage clients in decisions regarding their care so that they can make informed choices that align with their goals, values and cultural wishes.

Through personalised attention, comprehensive support, and a commitment to excellence, we strive to create a healing environment where every client feels valued and supported on their path to wellness.

Our staff

Clients are seen and assessed by dedicated Aboriginal and non-Aboriginal multi-disciplinary qualified health worker teams. All staff engage in continuing professional development and training relevant to SA Health, SALHN and their profession. This includes cultural awareness training.

Aboriginal Health Practitioners

Our Aboriginal Health Practitioners are central to the care provided at the clinics. They have primary responsibility for well health checks. Their cultural brokerage plays an important role in improving communication for Aboriginal and Torres Strait Islander clients.

They assist doctors (GPs and visiting specialists) and nurses to better understand and respond to clients’ concerns, and help clients to better manage their health.

Registered Nurses

Our registered nurses assist in providing holistic care by the coordination of chronic disease management and health care plans, medicine administration, well health checks and client education. The nursing staff work closely with the GPs and Aboriginal Health Practitioners in providing access to timely culturally holistic care.

General Practitioners (GPs)

Our GPs all have postgraduate qualifications through the Royal Australian College of GPs and have extensive experience working with Aboriginal communities. Two of our GPs are Aboriginal.

Individual GPs are also accredited to provide shared obstetric (antenatal) care and long-acting contraception support such as Implanon and intra-uterine device insertions and removals. They are also committed to supporting the Aboriginal Health education of doctors who are undergoing postgraduate training in General Practice.

Noarlunga Clinics

  • Dr Kali Hayward, MBBS, FRACGP - available on Wednesdays
  • Dr Michelle Bates, BMBS, FRACGP - available on Mondays and Fridays
  • Dr Tien Tran , MD (GP Registrar) - available on Mondays and Wednesdays

Clovelly Park Clinics

  • Dr Matthew Bourke, MBBS, FRACGP - available on Tuesdays, Thursdays and Fridays
  • Dr Annapurna Nori, MBBS, FRACGP, MSc, FAFPHM — currently available on the 1st and 3rd  Thursday of every month

Visiting Specialists

There are specialists that visit the clinics including Paediatricians, Optometry, Audiology and Ear Nose and throat specialists.

Administration Team

The administration team are here to help consumers and community with access to appointments and information on services. The administration team support the clinical team (Aboriginal Health Practitioners, nurses and GPs) in all administration and reception duties.

SA Health Continuity of Care Program

SALHN has recently embarked on a exciting new program aiming to improve quality of care, and therefore health outcomes.

The goals of this program is for Aboriginal women and mothers of Aboriginal children to feel safe, informed and supported throughout their pregnancy, the birth of their children and their child’s early years.

For more information, please contract Audrey Taylor on telephone (08) 8179 5941 or mobile 0423 060 623.

Feedback

Feedback or complaints regarding our services can be provided in writing via our feedback pamphlets available at our clinic locations or by phoning the clinic and speaking to the Clinic Manager. If you feel your complaint has not been resolved satisfactorily or within a reasonable timeframe you can contact the Health and Community Services Complaints Commissioner by:

Patient privacy and confidentiality at our services is maintained in accordance with the principles as outlined in the Australian Charter of Health Care Rights. Further details on how we maintain privacy and confidentiality can be found in SA Health’s ‘Your Rights and Responsibilities’ pamphlet.

Contact details

To make an appointment or to seek further advice on services offered telephone your nearest clinic:

Aboriginal Family Clinic
Location: Alexander Kelly Drive, Noarlunga Centre
Telephone: (08) 8384 9577
Hours: Monday to Friday 9.00am to 5.00pm.

Aboriginal Family Clinic 
Location: 9-11 Wingfield Street, Clovelly Park
Telephone: (08) 8179 5900 - Clinic
Hours: Monday to Thursday 9.00am to 5.00pm.