Bordertown Memorial Hospital

Contact details


Bordertown Memorial Hospital provides acute services ranging from in-hospital care for adults and children by local general practitioners to outpatients and aged care beds.

Patients may commence their stay at Bordertown Memorial Hospital but finish their care at one of the neighbouring hospitals with specialist medical or allied health input when required. All hospitals in the South East work collaboratively to support the patient care needs of the region.

Accident and Emergency Services

In a medical emergency phone 000 and await ambulance attendance

For all other presentations, when you arrive at the Bordertown Memorial Hospital accident and emergency service, you will be seen by a nurse to collect information and assess your illness or injury prior to seeing a doctor.

Mental health emergencies

If you are experiencing a mental health emergency you can present to the accident and emergency service at Bordertown Memorial Hospital.

Alternatively, telephone Rural and Remote Mental Health Service on 13 14 65 for mental health counselling, support and information.

Visiting hours

Visitors play an important part in any patient’s stay. Visitors are encouraged to visit within the following times:

Hospital visitors: 11.00 am to 8.00 pm daily

  • All visitors must wear a surgical mask.
  • Visitor numbers are not restricted however, we ask that you continue to comply with physical distancing and room capacity notices.
  • Please ensure that you check in and scan the QR code on arrival

𝗣𝗹𝗲𝗮𝘀𝗲 𝗗𝗼 𝗡𝗢𝗧 𝘃𝗶𝘀𝗶𝘁 𝗶𝗳 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲:

  • a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours
  • been a known contact with a person who has a confirmed case of COVID-19 for 14 days from exposure (except for the purposes of obtaining medical care or medical supplies).
  • tested positive for COVID-19 in the last 10 days.

Emergency Department: At present, no visitors can enter the Emergency Department (ED) to accompany a patient at any of our sites. Exceptions are at the discretion of nursing and midwifery staff, whom permission should first be obtained.

Residential Aged Care Facilities: Before entering one of our LCLHN Residential Aged Care Facilities, you will need to complete a visitor screening checklist on arrival.

  • Completed hand hygiene practices
  • Wearing a surgical mask
  • Taken a rapid antigen test (RAT) with a negative result
  • Proof of Influenza vaccination
  • Proof of COVID-19 vaccinations
  • You are not a known close contact of COVID-19 (past 14 days)
  • You have not been directed to quarantine or isolate (past 14 days)
  • You have not tested positive for COVID-19 (past 10 days)
  • You have not experienced fever, chills, symptoms of an acute respiratory infection such as a cough, sore throat or shortness of breath, or loss of taste and smell in the last 72 hours
  • Checked your temperature and it is less than 38 degrees Celsius
  • Scanned the QR code and completed the Aged Care Register


Car parking

Parking is available at the front of the hospital through the main entrance off of South Terrace.

Disabled access

Bordertown Memorial Hospital has full disability access. If you have special needs and are unsure, please contact reception who will assist you with your specific enquiry.

Have your say:

Bordertown Community Health Building Floorplan

The Bordertown Community Health Building is home to community nursing and a range of allied health services including podiatry, occupational therapy, social work, palliative care, speech pathology therapy, dietetics and home support staff.

The current building is almost 50 years old and over the years has gradually deteriorated. We are commencing the process to rebuild the space and we would like to invite the community to provide feedback on the proposed floorplans.

Due to be built in early 2023, our intention is to ensure this building is fit for purpose to continue to offer a high-quality of community and allied health services to Bordertown and the surrounding communities.

To provide your feedback we encourage you to review the floorplan and site plan linked below and email us your comments by 5:00pm, Friday 12 August 2022 to

All clinical and consult rooms will be fitted with handbasins and data points (for computer access/ telehealth). This will ensure that the rooms are as flexible as possible for different uses in the future. 

Colour coding explained:

  • Pink: Office spaces for staff
  • Blue: Clinical rooms
  • Green: Consult rooms
  • Yellow: Reception area
  • Brown: Storage