Essure contraceptive device
SA Health Pelvic Procedure Consumer Support Line: 1800 370 559
The Essure implant is an intrauterine device (IUD) permanent contraceptive that has been used in women since 1999. The Essure device has been recalled and is no longer being used in Australia following reports of adverse reactions in some women. Refer to the Frequently Asked Questions below for detailed information.
Essure is an implanted device that provides permanent contraception for women.
The device, a soft flexible metal coil insert that does not contain or release any hormones, it is placed into the woman’s fallopian tubes and expands to anchor itself in the fallopian tube. Over the three months following its insertion a barrier forms around the inserts, which is intended to prevent pregnancy.
The Essure inserts are made of materials that include polyester fibres, nickel, titanium, platinum, silver-tin and stainless steel.
Some Essure symptoms are mild and last only a few days but some symptoms may mean there is a more serious complication that may require immediate attention, symptoms include:
- Extreme pelvic pain
- Abnormal periods
- Memory lapses, dizziness and fainting
- Severe bloating
- Weight gain
- Changed toilet habits
- Twinges in the implant location and aching joints
You should see your GP if any symptoms persist.
Visit your GP to determine if the symptoms are associated with your Essure implant.
Women who have symptoms associated with the Essure implants would benefit from an assessment by their GP. A physical examination of their abdomen, pelvis and vagina will assist in determining possible complications and the development of a clinical management plan.
Although, patients who have fewer complex symptoms do not necessarily require surgical management, it is suggested that a Gynaecologist opinion may be beneficial to ascertain if surgical management is required.
If you are worried or have symptoms that may be related to your Essure® implant you are encouraged to call the SA Health Pelvic Procedure Consumer Support Line on 1800 370 559 between 9am – 4pm, Monday to Friday (except public holidays) to discuss your issues.
If you require help in accessing the SA Health Pelvic Procedure Consumer Support Line the following services are available.
For those who speak languages other than English:
- Translation service: phone (08) 8226 1990, then ask for 1800 370 559.
For those who are deaf, hearing impaired or speech impaired:
- TTY users: 133 677 then ask for 1800 370 559.
- Speak and Listen users: 1300 555 727 then ask for 1800 370 559.
- Internet relay users: connect to the National Relay Service, then ask for 1800 370 559.
SA Health is supporting women in South Australia who are experiencing complications from Essure® implants and has established the SA Health Pelvic Procedure Consumer Support Line: 1800 370 559. This phone service is operational between 9am - 4pm, Monday to Friday (excluding public holidays).
SA Health agencies
If your medical records are held by a South Australian public hospital you have a right to access those records.
SA Health is supporting women in South Australia who are experiencing complications from Essure® implants and will waive the freedom of Information application fee and the associated charges.
South Australian Freedom of Information (FOI) Act 1991 gives members of the public a legally enforceable right to access information held by South Australian Government agencies, subject to certain conditions. For more information please refer to the
Pelvic Procedure: Request for Access to Health Records Fact Sheet (PDF 104KB).
Applications for access to documents must be made in writing and lodged with the agency that holds the document. To apply for access to your personal medical records you can complete the Pelvic Procedure: Freedom of Information Application Form (PDF 85KB), or access the relevant agencies (i.e. hospital) website and complete their FOI Form.
The SA Health Pelvic Procedure Consumer Support Line: 1800 370 559 can provide more information regarding accessing your medical records.
If you believe you have been unfairly denied access to your medical record by the agency, you have the right to seek an internal review by the Principal Officer/Chief Executive of the agency. If access is still not granted then further rights to request a review exists, either to the Ombudsman, or to the South Australian Civil and Administrative Tribunal.
Ombudsman SA has the power to investigate and conduct an external review of determinations by agencies under the FOI Act. They may confirm, vary or reverse the determination made by the agency. They may also review the fees and charges levied by agency for access to documents under the FOI Act.
Private health service
If your medical records are held by a private sector organisation, such as a doctor in private practice or by a private hospital, as a general rule, you have a right to gain access to all the information held about you as prescribed in the Commonwealth Privacy Act.
You may exercise this right in a number of ways (depending on, for example, the sort of information you have asked for, the type of organisation and the way the organisation holds its records) for example:
- looking over the records
- taking a copy of those records with you
- having them explained to you.
In some cases you may need to reach an arrangement about access with the organisation holding the records. There are some limitations on your right of access. These may apply for example, to:
- where giving access would pose a serious threat to the life and health of anyone
- where refusing access is required by law.
If you believe you have been unfairly denied access to your medical record by the ‘private health service’, you can make a complaint to the Office of the Australian Information Commissioner.
Health service providers should respond to a request for access to medical records within an appropriate time. What is appropriate will depend on a number of factors, which can include:
- the amount of information requested
- the complexity of the organisation's functions and activities
- the way the access is to be provided.
A request for access will be dealt with as soon as practicable, or within 30 calendar days of it being received. In certain circumstances the agency may extend the timeframe for dealing with your application and should inform you if an extension is necessary, and why.