Visiting public hospitals during COVID-19

The safety and welfare of people in our hospital and health services during COVID-19 pandemic means there are some restrictions for visitors.

The below visitor guidelines have been developed to protect staff, patients and visitors.
Check with individual hospitals for local and visitor information.

Visitor restrictions

Visitors should not enter a hospital if they have:

  • a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours
  • had a COVID-19 test and are awaiting the test results
  • arrived from or have been in Victoria within the last 14 days (unless they are a cross-border community member)
  • been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn)
  • tested positive for COVID-19 in the last 14 days.

Adult patients

Hospital inpatients - Maximum of one adult visitor per day, throughout the patient’s stay. Additional visits for compassionate reasons can be made at the discretion of the Local Health Network.

Outpatients and Emergency - Maximum of one adult may accompany a patient to an Emergency Department or a hospital based outpatient appointment .

Maternity patients

Delivery and postnatal wards - Maximum of one designated visitor may attend with a woman in labour.

Outpatients and Emergency - Maximum of one adult may accompany a patient to an Emergency Department or a hospital based outpatient appointment .

Paediatric patients

Inpatients - Maximum of one designated adult is able to stay per visit (e.g. both parents can be designated adults, but only one can stay at a time).

Outpatients and Emergency - Maximum of one adult may accompany a patient to an Emergency Department or a hospital-based outpatient appointment.

Palliative, end of life or critically unwell patients

Hospital Settings - Where appropriate and safe, up to two visitors for palliative/end of life care (death imminent within two weeks) is recommended at each time, up to a three-hour duration. However, this may be increased at discretion of the LHN in the terminal phase of up to 72 hours before death, providing physical distancing requirements can be achieved. Members of the same households will not be required to observe distancing if they would not do so at home.

Residential Aged Care Facilities - Relatives and friends (including children) are permitted to visit their loved one in an aged care facility. Visits for the purpose of providing end of life support to a resident are permitted and numbers of visitors are not restricted in these circumstances.

Confirmed or suspected COVID-19 patients

  • No visitors will be permitted to enter the room of a hospitalised adult patient positive with or suspected of having COVID-19.
  • A maximum of one designated visitor for the patient’s hospital stay will be permitted to enter the room of a hospitalised paediatric patient positive with or suspected of COVID-19.
  • No visitors will be permitted to enter the room of a COVID positive resident within a residential care facility.
  • No visitors will be permitted to enter a room of a maternity patient positive for or under suspicion for COVID-19.
  • If there are exceptional circumstances regarding the visitation of COVID-19 positive or suspect COVID-19 positive patients (risk assessment to be determined by the LHN), visitors should adhere to strict local personal protective equipment guidelines, specific directions and instructions by staff. This may also include the use of additional services (i.e interpreter services).

Residential aged care facility

For more information see the Aged Care – COVID-19 page.