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Consumer and community engagement

SA Health values the importance of engaging with consumers and the community, a culture of caring, learning and supporting employees to actively engage and partner with consumers and the community. SA Health is raising awareness of the positive contributions consumers and the community are making to improve health service, quality, equality and management.

SA Health is committed to two way communications that involves listening to consumers, carers and the community, keeping them informed and being clear about how their contributions are being used.

Consumer and Community Engagement Governance Model

The Consumer and Community Engagement Governance model (PDF 66KB) outlines the consumer and community advisory groups involved in service planning, designing care, measuring and evaluating health care services.

How to get involved

Please contact your local Consumer Engagement Coordinator (PDF 89KB) or the Health Consumers Alliance of South Australia to get involved in a consumer group in your area.

Resources

Current SA Health policies, guidelines and tools include:

Contact

Safety and Quality Unit
Telephone: 8226 2567
Email: HealthSafetyQualityFeedback@sa.gov.au

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