Your better care options
Before visiting an Emergency Department or calling Triple Zero (000), consider if there’s a better way to get better.
To find a health service near you, use healthdirect’s Service Finder. The Service Finder is available in 16 languages.
If it is an emergency and you are severely unwell, such as difficulty breathing at rest or chest pain, call Triple Zero (000).
Not sure of your best health care option? Call healthdirect on 1800 022 222 (24 hours, 7 days).
healthdirect can help you manage your health and connects you with the right care in the right place for your health issues.
You will speak with a registered nurse who asks a series of questions about your condition and then guides you to the care you need in the right place for your situation and location, including:
- advice and support to manage a health issue safely at home
- advice to use an appropriate, available local health service, including a patient’s regular General Practitioner (GP)
- a consultation with a General Practitioner (GP) by phone or video call-back
- connection to the South Australia Virtual Care Service (SAVCS)
- connection to Child and Adolescent Virtual Urgent Care Service (CAVUC)
- being called an ambulance or directed to the nearest emergency department, when appropriate.
Use healthdirect’s online symptom checker if you’re feeling unwell.
Answer some questions about your symptoms and get advice on whether to rest at home, see a doctor, go to an Emergency Department or call an ambulance. The symptom checker is available online at any time.
If your regular GP is unavailable, consider seeing another GP or ask about Telehealth. Many GPs are open after hours and on weekends and some offer bulk billing, which means services can be provided at no cost.
Child and Adolescent Virtual Urgent Care Service
The Child and Adolescent Virtual Urgent Care Service is a free service that connects parents with a virtual team of highly skilled emergency doctors and nurses who can assess and provide medical advice for your children, aged 6 months to 17 years.
Register and learn more about the Child and Adolescent Virtual Urgent Care Service.
Medicare Urgent Care Clinics
Medicare Urgent Care Clinics give you more options to see a doctor or nurse when you need care for urgent, but not life-threatening illnesses or injuries.
You can walk into any Medicare Urgent Care Clinic for bulk billed urgent care. Find a clinic near you.
Pharmacies are a great source of free health information. Appointments are not usually needed and information about how to treat minor illnesses and injuries can generally be provided quickly and easily.
Many pharmacies are open late, on weekends and public holidays. To find a local pharmacy, including those that are open after hours, visit the Heathdirect service finder, call 1800 022 222 or visit Adelaide PHN Adelaide After Hours service finder.
Allied health professionals can help with a range of medical issues, including sprains, muscle pain, eye conditions, and many other medical conditions.
To find an allied health professional, visit the heathdirect Service Finder.
Mental health services
A comprehensive range of mental health services are provided through community health centres and hospitals and in-home.
The SA Health Mental Health Triage Service operates 24 hours a day, 7 days a week on 13 14 65.