It’s normal to feel stress and worry when there is a health event happening in the community that is affecting people’s wellbeing, such as the coronavirus disease (COVID-19) pandemic.

This can affect people through isolation from loved ones and usual supports, changes to normal daily routines, changes to or loss of work, difficult financial situations, as well as anxiety about becoming unwell.

To support the mental health of South Australians during this time we have established a Mental Health Support Network of services based locally in SA. This page provides information about the services and other resources for mental health support during this challenging time.

COVID-19 Mental Health Support Network

Through our Mental Health Support Network all South Australians can access the help they need when they need it through our network of specialist services.

The SA COVID-19 Mental Health Support Line can be accessed by calling 1800 632 753 or through online chat and is available 9.00 am to 5.00 pm Monday to Friday.

The Beyond Blue Coronavirus Mental Wellbeing Support Service can be accessed by calling 1800 512 348 or through online chat and is available 24 hours a day, 7 days a week.

Services include:

Mental health support for children and young people:

For urgent or acute mental health concerns, contact:

Mental Health Emergency Triage Service

For assistance in a mental health emergency, contact the mental health triage service - telephone 13 14 65 available 24 hours, seven days a week (including public holidays).

Urgent Mental Health Care Centre

Visit the Urgent Mental Health Care Centre at 215 Grenfell St, Adelaide. If you can, call ahead on 08 8448 9100.

Open 24 hours a day, seven days a week (including public holidays).

The Urgent Mental Health Care Centre is a welcoming place for people experiencing a mental health crisis. It is a Neami National service, delivered in partnership with RI International and supported by SA Health and the Australian Government. The multi-disciplinary team support each person with their immediate mental and physical needs. Throughout the stay at the centre, guided by a Peer Support Worker, the team collaborate to enhance safety, ensure a comprehensive clinical and psychosocial assessment and to develop an initial care plan.

Care planning responds to the medical, personal and social factors that led to the mental health crisis and current presentation and feature:

  • assessment for diagnostic clarification and medication requirements
  • plans for managing psychosocial stressors including referrals to appropriate community support
  • communication with family and carers and any existing care teams or support
  • provision of self-help materials and referral to appropriate support groups
  • referrals to appropriate services for any escalated or follow-up care.

SA COVID-19 Mental Health Support Line

Call 1800 632 753 or chat online at SA COVID-19 Mental Health support line.
Available 9.00 am to 5.00 pm, Monday to Friday.

The SA COVID-19 Mental Health Support Line is operated by Uniting Communities mental health counsellors, who can:

  • provide counselling over the phone or via video calls or online chat
  • arrange referrals to a range of services
  • call you back if you leave a message
  • provide follow up calls to check in on you or someone else (with the person’s consent).

Beyond Blue Coronavirus Mental Wellbeing Support Service

Call 1800 512 348 or chat online on the Beyond Blue website.
Available 24 hours a day, 7 days a week.

Counsellors are available to talk to you 24 hours a day, 7 days a week on Beyond Blue’s dedicated coronavirus phone support line and webchat.

They will provide you with counselling and useful information to help support your mental health and wellbeing, based on your specific needs.

All sessions are one-on-one and confidential, and you can let them know if you’d like to remain anonymous.

ASKPEACE for CALD communities

Call (08) 8245 8110
Available 9.00 am to 5.00 pm, Monday to Friday.

ASKPEACE is available to provide mental health support to people of culturally and linguistically diverse backgrounds living in South Australia who have been impacted by COVID-19.
ASKPEACE can arrange an interpreter to help understand your issues and concerns. Phone appointments can be booked outside of business hours to best suit your needs.
ASKPEACE:

  • accept self-referrals and referrals from other government, non-government and community-based services
  • provide therapeutic work, case work, information, advocacy and referral services
  • are all senior practitioners who come from diverse backgrounds
  • speak many languages other than English and have access to certified interpreters
  • provide cultural consultancy support for service providers to assist in meeting the needs of the individual clients and their families
  • provide and/or support community education initiatives.

For more information, or to access a referral form, see the ASKPEACE website.

Thirrili for Aboriginal and Torres Strait Islander communities

Call 1800 841 313
Available 24 hours, seven days a week (including public holidays).

Thirrili’s COVID-19 service is available to provide guidance and support for South Australian Aboriginal and Torres Strait Islander people to access mental health and other services during the COVID-19 pandemic. For more information about Thirrili services, see the Thirrili website.

13YARN for Aboriginal and Torres Strait Islander people

Call 139276
Available 24 hours, seven days a week (including public holidays).

13YARN is a national crisis support line for Aboriginal and Torres Strait Islander people who are feeling overwhelmed or having difficulty coping. People can yarn about their needs, worries or concerns in a culturally safe space and without judgement.

Visit the 13YARN website for more information about 13YARN services.

UnitingCare Wesley Bowden Resource Options and Support for Carers (ROSC)

Call (08) 8245 7196 or email customer@ucwb.org.au to access or make a referral to this service. Available 9.00 am to 5.00 pm, Monday to Friday (excluding public holidays).


UnitingCare Wesley Bowden provides support for carers (14 years and up) who are caring for an adult with a mental illness.

Carer Coordinators work closely with carers to discuss their specific needs and requirements and to develop an individual carer support plan. A Young Carers Coordinator works with carers aged 14 to 25 years. Support may include:

  • short term case management
  • information about mental illness
  • assistance with accessing services to support the person they are caring for, including support with NDIS applications
  • coordination and negotiation of services on their behalf
  • peer support groups
  • assistance to maintain their health, wellbeing and self-care (group and individual support)
  • direct referral to other carer support services.

Lived Experience Telephone Support Service (LETSS)

Call 1800 013 755 or chat online at the Lived Experience Telephone Support Service website
Available 5.00 pm to 11.30 pm, seven days a week (including public holidays).

The Lived Experience Telephone Support Service is operated by Skylight Mental Health. This service is available to all South Australians including people with mental health issues as well as their carers, family and friends, and is designed to provide information on mental health topics, navigation on the mental health system in Adelaide and real-time support. The trained Peer Workers, who callers will chat to, have a personal lived experience of recovery and managing challenges to their mental health or caring for someone with mental health challenges.

Regional Access

Call 1300 032 186 or visit saregionalaccess.org.au/
Available 24 hours, seven days a week (including public holidays).

Regional Access provides free professional telephone and online counselling 24/7 for people 15 years and older living or working in regional South Australia

Affordable SA

Call 1800 025 539
Available 9.30 am to 8.00 pm, Monday to Thursday and 9.30 am to 4.30 pm Friday (except public holidays).

Affordable SA is operated by Salvation Army and can provide financial counselling, mental health support and material assistance. Financial counsellors can provide comprehensive financial counselling without the need for face to face meetings. In addition, a team of caseworkers are available to provide mental health support over the phone or via webinar. Caseworkers provide wrap-around support and have access to a range of psychologists who can also provide support to clients via phone or video calls. For more information about Affordable SA services, see the Affordable SA website.

Growing Resilience

Call 1800 555 268
Email: growing.resilience@grow.org.au

Growing Resilience is a free online peer-to-peer program to help improve mental health and build resilience in times of high distress developed by GROW.

“Do you ever find yourself facing a new situation where you’re stressed, unsure what to do, or feel it’s really affecting your mental well-being? Well, you’re not alone. GROW’s fantastic community is here to help you cope, recover and increase your mental resilience.”

“Growing Resilience is our free online program for people who are experiencing mental ill-health brought on by life events – in particular the COVID-19 pandemic and the social, emotional and financial hardships associated with it.”

“The program is run over six one-hour Zoom sessions, facilitated by one of our experienced program workers. Participants are encouraged to share their stories and challenges in a supportive and structured peer-to-peer format that is safe, caring and confidential.”

“If you’re interested, or have any questions, just share a few details here and one of the GROW team will be in touch. Together we’ll help you grow!”

David Butt, CEO of GROW

Parent Helpline

Call 1300 364 100 
Available 7 days per week. Calls received between 7.15 am - 9.15 pm will be answered by local Parent Helpline staff; calls received outside these hours will be automatically redirected to the national healthdirect helpline. The service is also available on public holidays.

The Women's and Children's Health Network (WCHN) Parent Helpline provides telephone information and support for parents of children under the age of 12. The service is available at any time 7 days a week.

Kids Helpline

Call 1800 55 1800 or visit www.kidshelpline.com.au/
Available 24 hours, seven days a week (including public holidays).

Kids Helpline offers free online and phone counselling support 24/7 to children and young people aged 5 - 25 years of age.

Headspace

Headspace provides a range of mental health services for young people aged between 12 and 25, including face to face, online and telephone support.

Visit headspace.org.au/ to access online and phone support or to find a centre near you.

Other COVID-19 mental health resources

Wellbeing SA Website

The Wellbeing SA website provides valuable resources and information to support the physical, mental and social wellbeing of all South Australians.

A range of information and resources are available on Wellbeing SA’s website to support your health and mental wellbeing as you adjust to the changes and challenges of managing life with COVID in South Australia. Visit www.wellbeingsa.sa.gov.au/covid

Beyond Blue

The BeyondBlue website provides information and resources to help you take care of your mental health as well as information about the mixed emotions that you may be feeling. For more information, see the BeyondBlue website.

Australian Psychology Society

You can use the Australian Psychology Society website to find a psychologist or for COVID-19 mental health support information. For more information, see the Australian Psychology Society website.

Perinatal Anxiety & Depression Australia (PANDA)

PANDA supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. This includes providing supports to help expecting and new parents anxious about COVID-19. For more information, see the PANDA website.

Translated resources

Beyond Blue have developed information for managing your mental health during the COVID-19 pandemic in languages other than English.

The Australian Government Department of Health has developed information and resources to support people from diverse backgrounds who might be feeling overwhelmed, anxious, or just not like themselves.

Fact sheets

Poster

Audio


Visit Head to Health for further information and resources in languages other than English.