NDIS Serious Reportable Incident Policy

Version 1.0 approved 3 May 2021

The NDIS Serious Reportable Incident Policy (PDF 490KB) sets out the mandatory requirements and instructions that apply to reporting serious incidents in relation to National Disability Insurance Scheme (NDIS) participants. It describes the process of identifying incidents which have occurred inside and outside of a SA Health service and the required report.

All NDIS providers must follow the NDIS Incident Management and Reportable Incidents Rules (2018) as directed by the NDIS Quality and Safeguards Commission in addition to this policy. This includes SA Health NDIS Providers.

Additionally SA Health requires any serious incidents that have occurred in NDIS care provision to also be notified according to the following instructions regardless of who the NDIS provider is (see policy requirements). Compliance with this Policy is mandatory. Any reference to this Policy includes the Mandatory Instructions included at Appendix 1. Failure to comply may constitute grounds for disciplinary action, including termination of employment

Applicability

The NDIS Serious Reportable Incident Policy applies to staff of the Department for Health and Wellbeing, Local Health Networks (including state-wide services aligned with those Networks), SA Ambulance Service, Preventive Health SA, The Commission on Excellence and Innovation in Health.